urgent

Trades counter

Full time MTEC2 admin in Customer Services Email Job
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Job Detail

  • Salary / Hourly Rate £10.40
  • Number of positions 1
  • Job Reference Number 44/21
  • Our Client

  • Our Client

    Job Description

    Our well established and well respected client is looking for a new team member to join them asap. It is paramount that you not only have an excellent customer service and positive can "do attitude" but you must also be the kind of person that is more than happy to go that extra mile in order to give the customer the right experience and the best positive outcome. You will be working on a trade counter so experience within this field would be a distinct advantage as you will be dealing with all manner of products and timber and you will be expected to be able to familiarise yourself with these products in order to be able to give that great customer service experience. Full training will be given as this takes time, our client is very keen to make sure that the right person has all the support and training to be able to fulfil the requirements of the role. The role is varied and a very busy one.

Job Description

DUTIES:

  • Serving customers face to face, telephone and email orders
  • Creating quotes
  • Creating invoices
  • Checking stock in and out and updating on a daily basis
  • Filing and updating the system (SAGE)
  • Making sure that all the orders have been passed to be picked for the deliveries on time
  • Checking delivery notes
  • Cash handling

SKILLS:

  • Must be naturally friendly and helpful
  • Must have a can do attitude
  • Must understand that ALL customers are important no matter how small the order or complicated
  • Must be an excellent communicator
  • Must be a team player

BENEFITS:

  • 20 days plus stars ( will increase)
  • Pension
  • Staff discount
  • Uniform
  • Discretionary bonus performance related
  • Chance to progress within company growth plans

HOURS:

  • Monday to Friday 07.30 – 5pm
  • 45 mins lunch break
  • Saturday on a rota 8 am to 1pm

Reference ID: 44/21

Job Types: Full-time, Permanent

Salary: £10.40 per hour